Last updated on December 25th, 2018 at 12:59 pm
Even though technical debt has been with us for a very long time—probably since the time we began inventing technologies—the study of technical debt is relatively new. Ward Cunningham coined the term technical debt in 1992, and its meaning has evolved since then. Because universally accepted definitions for the term and associated concepts have not yet emerged, it seems necessary to have a page on this site that collects definitions.
Exogenous technical debt is asset-exogenous when it’s brought about by an activity external to an asset, but internal to the enterprise. For example, a change in standards or regulations by some body within the enterprise can cause an asset to incur an asset-exogenous technical debt.
In the context of a Technical Debt Retirement Project (DRP) that has as an objective retiring from a specified set of assets a particular kind or particular kinds of technical debt, the ATD is the collection of instances of any other kinds of technical debt other than the kind that the DRP is trying to retire. More: “Rules of engagement for auxiliary technical debt”
On occasion, we speak of classes of technical debt and instances of that class. This can be confusing, because the words class and instance have particular meanings in software engineering. That’s not the sense in which we use the terms here. In this blog, a class of technical debt is just a collection of instances of the same kind of debt. For example, consider the “ghost ramp” described in “Technical debt in the highway system.” It belongs to the class of ghost ramps. If we were maintaining the highway system of Massachusetts, it might be convenient to consider the class of ghost ramp technical debt if we want to let a contract to demolish all ghost ramps. Each ghost ramp would then be an instance of that class.
A cognitive bias is the human tendency to make systematic errors based not on evidence, but on factors related to the thought process. Psychologists have identified and demonstrated hundreds of cognitive biases, including several that could plausibly explain failures in priority setting for technical debt retirement projects.
Confirmation bias is a cognitive bias. It’s the human tendency to favor and seek only information that confirms our preconceptions, or to avoid information that disconfirms them. For example, the homogeneity of cable news channel audiences, and the alignment between preconceptions of the audience and the slant of the newscast for that channel, are results of confirmation bias. More: “Confirmation bias and technical debt”
If a class of technical debt is allowed to remain outstanding, its volume can increase as a consequence of seemingly unrelated actions or decisions. Moreover, its existence can cause increases in the volume of other existing classes of technical debt, and its existence can lead to the formation of new classes of technical debt. This process is called debt contagion. More: “How technical debt can create more technical debt”
In this blog, I use the term DRP to mean a (technical) Debt Retirement Project. A DRP is a project that has as an objective retiring from a specified set of assets a particular kind of technical debt (or particular kinds of technical debt). Many projects have objectives of debt retirement, at some point or other. But DRPs differ from most, in that debt retirement is their primary objective—indeed, it might be their sole objective. More: “Nine indicators of wickedness”
An echo release of an asset is a release version whose primary purpose is technical debt retirement. Typically, it’s created immediately following a release version that has created some incremental technical debt, hence the term “echo release.” The echo release is then executed to retire that incremental technical debt, and not to repair defects or add capability. More: “Accounting for technical debt”
When we think of technical debt, we tend to think of activities that produce it relatively directly. We often imagine it as resulting solely from engineering activity, or from decisions not to undertake engineering activity. In either case the activity involved, whether undertaken or not, is activity directly involving the asset that carries the technical debt. This kind of technical debt is endogenous technical debt. The word endogenous comes from the Greek endo– (within or inside) + –genous (related to producing). So endogenous technical debt is that portion of an asset’s debt that comes about from activity or decisions that directly involve the asset. More: “Exogenous technical debt”
Exogenous technical debt is enterprise-exogenous when it’s brought about by an activity external to the enterprise. For example, a change in standards or regulations by some body outside the enterprise can cause an asset to incur an enterprise-exogenous technical debt.
Technical debt is exogenous when it’s brought about by an activity not directly related to the assets in which the debt appears. The word exogenous comes from the Greek exo– (outside) + –genous (related to producing). So exogenous technical debt is that portion of an asset’s debt that comes about from activity or decisions that don’t involve the asset directly. More: “Exogenous technical debt”
An ill-structured problem is a problem that isn’t a well-structured problem [Simon 1973]. An example of an ill-structured problem is finding a definition for ill-structured problems. Another: designing a computer programming language. Still another, even more to the point: deciding when to retire a particular class of technical debt. NDM is more likely to be successful with ill-structured problems than is RDM.
Incremental technical debt is either newly incurred exogenous technical debt, or technical debt that’s incurred in the course of work currently underway or just recently completed. For example, in an apartment building hallway renovation project, workmen did insert expansion joints in the sheetrock they replaced, but on the first three floors they completed, the joints were too widely separated. The remaining 22 floors were done correctly. Nine additional joints on each of the incorrect floors must be inserted eventually. The missing joints, which constitute incremental technical debt, will be inserted after the job is completed. More: “Controlling incremental technical debt”
See “Class of technical debt”
Confronted with advice from technical experts regarding the urgent need to address the burden of enterprise technical debt, decision makers must consider an unpleasant possibility. To make resources available to retire the technical debt, it might be necessary to temporarily defer investment in some new products or enhancing some existing products. And if they make the recommended investments in technical debt retirement, customers won’t benefit in any visible way. So the choice reduces to one between new products and enhancements relatively sooner, versus retiring technical debt and only later attending to new products and enhancements of existing products. This dilemma is an example of what behavioral economists call intertemporal choice [Loewenstein 1992].
A Key Performance Indicator (KPI) is a metric that provides meaningful insight that’s used to guide business decisions. All KPIs are metrics; not all metrics are KPIs. More: “Metrics for technical debt management: the basics”
Legacy technical debt is technical debt associated with an asset, and which exists in any form prior to undertaking work on that asset. For example, in planning a project to renovate the hallways and common areas of a high-rise apartment building, Management discovers that beneath the existing carpeting is a layer of floor tile containing asbestos. Management has decided to remove the tile. In this context, the floor tile can be viewed as legacy technical debt. It isn’t directly related to the objectives of the current renovation, but removing it will enhance the safety of future renovations, enable certification of the building as asbestos-free, and reduce the cost of eventual demolition. More: “Exogenous technical debt”
Localizable technical debt is technical debt that manifests itself as discrete chunks. Each instance is self-contained, and we can “point” to it as an instance of the debt in question. For example, if the organization regards Windows 10 as the current operating system for personal computers, and early versions of Windows as technical debt, the each computer that runs and earlier version of Windows is an instance of that technical debt. Each instance is discrete and localized. More: “Retiring localizable technical debt”
A measure is the result of determining the value of a quantifier. For example, we might use the quantifier’s definition to determine a measure of how much human effort has been expended on an asset in the past fiscal quarter. More: “Metrics for technical debt management: the basics”
A metric is an arithmetic formula expressed in terms of constants and a set of measures. One of the simpler metrics consists of a single ratio of two measures. For example, the metric that captures the average cost of acquiring a new customer in the previous fiscal quarter is the ratio of two measures, namely, the investment made in acquiring new customers, and the number of new customers acquired. More: “Metrics for technical debt management: the basics”
MICs are the metaphorical interest charges associated with a technical debt. They aren’t interest charges in the financial sense; rather, the MICs of a technical debt represent the total of reduced revenue, lost opportunities, and increased costs of all kinds borne by the enterprise as a consequence of carrying that technical debt. Because the properties of MICs are very different from the properties of financial interest charges, we use the term MICs to avoid confusion with the term interest from the realm of finance. More: “How financial interest charges differ from interest charges on technical debt”
The MPrin of a technical debt at a give time T is the total cost of retiring that debt at time T. The total cost includes all cost factors: labor, equipment, service interruptions, revenue delays, anything. It even includes the ongoing costs of repairing defects introduced in the debt retirement process. More: “The metaphorical principal of a technical debt”
Naturalistic decision-making (NDM) entails situation assessment and evaluation of a single option to select a satisfactory option. [Zannier 2007] Features that define naturalistic decision-making are “time pressure, high stakes, experienced decision makers, inadequate information (information that is missing, ambiguous, or erroneous), ill-defined goals, poorly defined procedures, cue learning, context (e.g., higher-level goals, stress), dynamic conditions, and team coordination.” [Klein 2017]
Non-strategic technical debt is technical debt that appears in the asset without strategic purpose. We tend to introduce non-strategic technical debt by accident, or as the result of urgency, or from changes in standards, laws, or regulations—almost any source other than asset-related engineering purposes. And at times, it appears in the asset as a result of external events beyond the boundaries of the enterprise. More: “Non-technical precursors of non-strategic technical debt”
The planning fallacy is a cognitive bias that causes planners to underestimate costs and schedules, and over-promise benefits, because they pay too little heed to past experience on similar efforts, and rely too much on what they believe will happen on the effort they’re planning. First identified in a 1977 report by Daniel Kahneman and Amos Tversky [Kahneman 1977] [Kahneman 1979]. More: “Unrealistic optimism: the planning fallacy and the n-person prisoner’s dilemma”
Organizational policy is the framework of principles that guide policymakers, decision makers, and everyone in the organization as they carry out their responsibilities. Policy might be written or not, but written policy is more likely to consistently adhered to. Interestingly, the body of organizational policy is itself subject to accumulating technical debt. More: “What is policy?”
As I use the term in this blog, a policymaker is someone who is responsible for developing, revising, or approving organizational policies that affect technical debt management. More: “Who are the policymakers?”
A quantifier is a specification for a measurement process designed to yield a numeric representation of some attribute of an asset or process. Quantifiers are used to obtain the values called measures, which in turn are used in computing metrics. More: “Metrics for technical debt management: the basics”
Rational decision-making (RDM) is an approach to making a choice of an option from among a set of options by selecting the option that is optimal with respect to a set of quantitative criteria. [Zannier 2007] Rational choice strategies generally follow this framework: (1) Identify a set of options; (2) Identify criteria for evaluating them; (3) Assign weight to each evaluation criterion; (4) Rate the options relative to the criteria; (5) Choose the option with the highest score. Many different frameworks for implementing this strategy are available, some specialized to specific subject domains [Thokala 2016].
Fowler defines refactoring as “the process of changing a software system in such a way that it does not alter the external behavior of the code yet improves its internal structure” [Fowler 1999]. Although refactoring is a term specific to software development processes, the concept applies to all technological development. For example, an automobile manufacturer’s decision to alter the design of one of their model vehicles to reduce manufacturing costs can be viewed as a form of refactoring. Refactoring is a practice essential to effective technical debt management.
Regression testing is a testing regimen that ensures that a previously developed and tested system still performs the same way after it has been altered or when it’s used in a new context. Regression testing is essential when we alter a system by retiring some of its technical debt.
The reification error (also called the reification fallacy, concretism, or the fallacy of misplaced concreteness) is an error of reasoning in which we treat an abstraction as if it were a real, concrete, physical thing. Reification is useful in some applications, such as object-oriented programming and design. But when we use it in the domain of logical reasoning, troubles can arise. Specifically, we can encounter trouble when we think of “measuring” technical debt. Strictly speaking, we cannot measure technical debt. We can estimate the cost of retiring it, but estimates are only approximations. And in the case of technical debt, the approximations are usually fairly rough. To regard these estimates as measurements is to risk reifying them. Then when the actual cost of a debt retirement project is dramatically larger than the estimate, the consequences for enterprise budgets can be severe. We must always regard “measurements” of technical debt as estimates—estimates that are so prone to error that we must plan for error. The reification error is the dual of the resilience error. More: “Metrics for technical debt management: the basics.”
If the reification error is an error of reasoning in which we treat an abstraction as if it were a real, concrete, physical thing, the resilience erroris an error of reasoning in which we treat an abstraction as if it were more flexible, resilient, and adaptable than it actually is. When we commit the resilience error with respect to an abstraction, we adopt the belief—usually without justification, and possibly outside our awareness—that if we make changes in the abstraction without fully investigating the consequences of those changes, we can be certain that the familiar properties of the abstraction we modified will apply, suitably modified, to the new form of the abstraction. Or we assume incorrectly that the abstraction will accommodate any changes we make to its environment. The resilience error is the dual of the reification error. We are at risk of making the resilience error when we refactor assets to reduce their burden of technical debt. More: “The resilience error and technical debt.”
A secured technical debt, like a secured financial debt, is one for which the enterprise has reserved the resources needed to retire the debt. However, unlike a financial debt, the resources required to retire a technical debt might not be purely financial. They might include particular staff, equipment, test beds, downtime, and financial resources. The commitment might extend beyond the current fiscal period. Secured technical debt is a powerful means of driving down total technical debt burden, but it might require modification of internal budget management processes and fiscal reporting. Policymakers can help in designing and deploying the necessary changes. More: “Using SMART goals for technical debt reduction”
In a metaphor of the form “A is B,” the source is the element whose attributes are being attributed to the target. For example, in “my son’s room is a war zone,” the source is the war zone, and the target is my son’s room. More: “The structure of metaphors”
A subset of wicked problems can be viewed as super wicked [Levin 2012]. Levin, et al. list the following four properties of super wicked problems: (1) Time is running out; (2) Those who cause the problem also seek to provide a solution or influence the solution; (3) The central authority needed to address the problem is weak, non-existent, or chooses not to act effectively; (4) Policy responses discount the future irrationally. I’ve come to believe that some technical debt retirement project design can be a super wicked problem. More: “Retiring technical debt can be a super wicked problem”
Taylorism is an approach to management developed by Frederick Winslow Taylor in the early part of the twentieth century [Taylor 1913] [Kanigel 1997]. He proposed three principles of scientific management could produce maximum efficiency: (1) scientific selection of the person performing the work; (2) scientific breakdown of tasks; and (3) separating planning from execution. These principles are the basis of what became known in software engineering as the waterfall lifecycle. The approach works well for well-structured problems, but does not work well at all for ill-structured problems. Moreover, it depends for success on repeating solutions to problems already solved, which is why it proved so valuable in early manufacturing. Its unsuitability for ill-structured problems is an important part of the basis for the Agile approach to problem solving.
In the context of a Technical Debt Retirement Project (DRP) that has as an objective retiring from a specified set of assets a particular kind of technical debt (or particular kinds of technical debt), the TDIQ is the Technical Debt In Question. More: “Retiring technical debt in irreplaceable assets”
Technical debt is any technological element that contributes, through its existence or through its absence, to lower productivity or to a higher probability of defects during development, maintenance, or enhancement efforts, or which depresses velocity in some other way, and which we would therefore like to revise, repair, replace, rewrite, create, or re-engineer for sound engineering reasons. It can be found in—or it can be missing from—software, hardware, processes, procedures, practices, or any associated artifact, acquired by the enterprise or created within it. More: “A policymaker’s definition of technical debt”
Technological communication risk is the risk that, for whatever reason, knowledgeable people within the enterprise don’t communicate important knowledge to the people who need it, or the people who need it aren’t receptive to it. More: “Technological communication risk”
Temporal discounting is the human tendency to give greater value to a reward (or as economists would say, to assign greater utility to a good) the earlier it arrives. An analogous process affects perceptions of inconvenience or disutility: people assign more negative values to penalties and inconveniences the sooner they arrive. If the discount rate is constant, the discounting is termed exponential discounting or rational discounting. But other forms are possible. Hyperbolic discounting is one form of discounting at a rate that is higher for near-term arrivals than for distant-term arrivals [Laibson 1997]. Humans have been observed experimentally to favor a form of temporal discounting that is well modeled as hyperbolic discounting.
A terrifying opportunity arises when the organization rejects (or fails to recognize) a market opportunity because exploiting it would involve modifying an existing asset or product offering that harbors a heavy load of technical debt. The debt causes decision-makers to assess that the probability of success is so low that the opportunity seems terrifying, and they therefore reject the opportunity. More: “MICs on technical debt can be difficult to measure”
As defined by Simon [Simon 1973], a well-structured problem is a problem that has some or all of six characteristics. The first is the existence of a definite criterion for testing any proposed solution, and a mechanizable process for applying that criterion. Second, there is at least one problem space in which we can represent the initial problem state, the goal state, and all states that can be reached or considered while solving the problem. There are four more criteria, but these are the biggies. An example of a well-structured problem is the game of chess. RDM is useful for attacking well-structured problems.
A problem is a wicked problem if it meets the ten criteria established by Rittel and Webber [Rittel 1973]. Four of the criteria: it’s an ill-structured problem; it’s incompletely defined or internally contradictory; its solutions are not true-or-false, but good-or-bad; and there’s no way to exhaustively describe all solutions. I’m convinced that technical debt retirement project design can be a wicked problem. More: “Self-sustaining technical knowledge deficits during contract negotiations.”
[Fowler 1999] Martin Fowler, Kent Beck (Contributor), John Brant (Contributor), William Opdyke, don Roberts. Refactoring: Improving the Design of Existing Code. Boston: Addison-Wesley Professional; first edition (July 8, 1999).
Available: here; Retrieved: September 19, 2017
- Glossary and Terminology
- Unrealistic optimism: the planning fallacy and the n-person prisoner's dilemma
- Glossary and Terminology
- Unrealistic optimism: the planning fallacy and the n-person prisoner's dilemma
Available: here; Retrieved: October 25, 2018
[Levin 2012] Kelly Levin, Benjamin Cashore, Steven Bernstein, and Graeme Auld. “Overcoming the tragedy of super wicked problems: constraining our future selves to ameliorate global climate change,” Policy Science 45, 2012, 123–152.
Available: here; Retrieved: October 17, 2018
Available: here; Retrieved: October 12, 2018
Available: here; Retrieved: October 16, 2018
- Glossary and Terminology
- Retiring technical debt can be a wicked problem
- Degrees of wickedness
- Indicators of wickedness
- Retiring technical debt from irreplaceable assets
- Legacy TDR decisions
Available: here; Retrieved: 10/16/18
[Thokala 2016] Praveen Thokala, Nancy Devlin, Kevin Marsh, Rob Baltussen, Meindert Boysen, Zoltan Kalo, Thomas Longrenn et al. “Multiple Criteria Decision Analysis for Health Care Decision Making—An Introduction: Report 1 of the ISPOR MCDA Emerging Good Practices Task Force,” Value in Health 19:1, 2016, 1-13.
Available: here; Retrieved: 10/16/18
[Zannier 2007] Carmen Zannier, Mike Chiasson, and Frank Maurer. “A model of design decision making based on empirical results of interviews with software designers,” Information and Software Technology 49, 2007, 637-653.
Available: here; Retrieved October 15, 2018